Returns & Exchanges

At Dr. Kellyann, we stand behind our products with a 60-day money-back guarantee to ensure you are completely satisfied with your wellness journey. If you are not happy with your purchase for any reason, you may return the item within 60 days of the delivery date for a full refund of the purchase price.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated; simply print it out and attach it securely to your return package.

• 3.
  Package Your Items

  Place the items in their original packaging or a sturdy box to prevent damage during transit, ensuring all safety seals are intact where applicable.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.